Policy & Terms

Cosori warrants all products to be of the highest quality in material, craftsmanship and service for a minimum of 1 year, effective from the date of purchase. Warranty lengths may vary between product categories. For specific warranty terms, please refer to your product listing page or product operation manual.

Under the limited warranty, Cosori will repair, replace, or refund any parts found to be defective due to manufacturer flaws. This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for. There are no warranties other than that expressly set forth with each product. This warranty is non-transferrable. Cosori is not responsible in any way for any damages, losses or inconveniences caused by equipment failure or by user negligence, abuse, or use noncompliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual.

Furthermore, Cosori is not liable for incidental or consequential damages of any nature resulting from the use of this product.

This warranty does not apply to the following:

  • Damage due to abuse, accident, alteration, misuse, tampering or vandalism.
  • Improper or inadequate maintenance.
  • Damage in return transit.
  • Unsupervised use by children under 18 years of age.

For customer who purchased from us on Amazon.com or other channels, the limited warranty policy may be extended an additional one year if the customer registers for warranty extension within 7 days of the receiving. (Order number is required)

Cosori and its subsidiaries assume no liability for damage caused by the use of the product other than for its intended use or as instructed above and within the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

Should your product prove defective within the specified warranty period, simply return the defective part or unit in its original packaging with the following:

  • An original copy of invoice
  • Order confirmation

Please package the product carefully to avoid damage during transit and address the enclosed contents to:


COSORI
1202 N Miller St. Suite A
Anaheim, CA 92806

Should you have any questions regarding your product warranty, feel free to reach out to our customer support team at support@cosori.com.

 

 

Privacy Policy

 

Collection of your Personal Information

Cosori may collect personally identifiable information, such as your name, email, and/or phone number. All of this information is what you enter into required or optional fields when opting-in to a subscription. Information about your computer hardware and software may be automatically collected by Cosori. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used to maintain optimum service quality and to provide general statistics regarding the use of the Cosori website.

Use of your Personal Information

Cosori does not sell, rent, or lease its customer lists to third parties. Cosori collects and uses your personal information to operate its website(s) and deliver the services you have requested. Cosori may also use your personally identifiable information to inform you of other products or services available from Cosori and its affiliates that you may be interested in. Cosori may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cosori, and they are required to maintain the confidentiality of your information. Cosori may keep track of the websites and pages our users visit within Cosori, in order to determine what Cosori services are the most popular. This data is used to deliver customized content and advertising within Cosori to customers whose behavior indicates that they are interested in a particular subject area.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Cosori at any time by clicking “unsubscribe”. You can also contacting customer service at support@Cosori.com if you have any questions or concerns.

Under-Age Use

Cosori does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.